What is the foundation of social media? A simple question with multiple ways to respond, but I found a great post this morning that discusses the 5 C’s that make up the foundation of social media marketing.
- Conversation: Go where the conversations are taking place - Facebook, Twitter, Myspace, YouTube, etc. Establish accounts and create your identity. Stay up-to-date with your accounts and participate often. Really get to know your followers and audience so you can actively participate.
- Community: Seize the opportunity to not only join and participate in conversations, but add your own value. This is how you create a community, which you must work to maintain and earn the trust of your followers. A good site for community building (in addition to the ones mentioned above) is Ning. Ning allows its users to create their own social websites and social networks. It’s a good place to create a form or community around your product, which in return can produce useful user feedback.




