What is the foundation of social media? A simple question with multiple ways to respond, but I found a great post this morning that discusses the 5 C’s that make up the foundation of social media marketing.

  • Conversation: Go where the conversations are taking place - Facebook, Twitter, Myspace, YouTube, etc.  Establish accounts and create your identity.  Stay up-to-date with your accounts and participate often.  Really get to know your followers and audience so you can actively participate.
  • Community: Seize the opportunity to not only join and participate in conversations, but add your own value.  This is how you create a community, which you must work to maintain and earn the trust of your followers. A good site for community building (in addition to the ones mentioned above) is Ning.  Ning allows its users to create their own social websites and social networks. It’s a good place to create a form or community around your product, which in return can produce useful user feedback.

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What is the difference between marketing and advertising? Although it seems like a simple question, it is very common to confuse the definition of the two.

By definition marketing is the activity, set of institutions, and processes for creating, communicating, and delivering offerings that have value for consumers and society at large (American Marketing Association).  Marketing is the first step in developing a product or service.  Seth Godin said it perfectly in his recent post, “Just about every successful product or service is the result of smart marketing thinking first, followed by a great product that makes the marketing story come true.”

Advertising is the act or practice of calling public attention to your product, service, need, etc. (dictionary.com). Advertising includes paid ads, which can be online, in print, on billboards, etc. Advertising is a main component of marketing.

A good way to look at it is to think of marketing as a pie, in which you have slices that include advertising, market research, product branding, interactive media, SEO, sales strategy, lead generation, consumer involvement, customer support, and more.  Marketing is everything you do as a small business to facilitate a connection between your business and your consumer.

Our goal at WeddingWire is to provide the platform for vendors in the wedding industry to do both.  As a vendor you can create an account and build your Storefront, which helps you create and communicate your product offerings to your consumers (engaged couples).  Our vendor catalog, which is listed off of numerous networks (i.e. Martha Stewart Weddings, BridalBuds, WeddingAces), serves as a means of advertisement for your business for all incoming engaged couples to see.

What are your thoughts on marketing and advertising? Share your feedback in the comments sections!

In order to maximize on what Twitter has to offer, it’s important to build your community. To do this you have to start by figuring out what your objective is. Do you want to keep your followers up-to-date on your business? Do you want to share dialogue with followers, maybe potential clients? Do you want to stay ahead of the social media curve? Whatever your objective is, it is important to determine it first and then dive right in!

I found a great list of 10 tips to guide you in establishing your community. Here is a quick summary:

  • DO - create a user-friendly ID. Your Twitter ID is part of your personal brand, so use your name or business name. If neither of these are available, blend them or stay as close to them as you can (ex: MegWW). Also, the shorter the name the better!
  • DO - search for people. It’s complete normal and accepted to follow people you don’t know (a huge part of what Twitter is all about). So search for people in the wedding industry or even people from an industry you don’t know much about! Try Twitter Search or Twellow to find people to follow.

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Check out the results of a survey, summarized in eMarketer and Mashable yesterday, that outlines the benefits of embracing social media marketing.  Respondents were from the Marketing Executives Networking Group.

Customer engagement took first place, with 85% of surveyed executives citing it as the main benefit of using social media marketing.  Only 21% of executives, however, think that it is a “great lead generation source”.  That means most of those surveyed do not think social media directly impacts sales.

Regardless, the majority of respondents agreed that there are numerous benefits to engaging in social media marketing, given it is low in cost, it can be used a source of feedback and results, and it allows for direct customer communication.

Although this was a small survey, I think the take away message is that it would be beneficial to utilize social media marketing as one of your marketing mediums for 2009.

What do you think the benefits are for using social media marketing?  Do you plan to incorporate more of it in 2009?

You can now use Twitter People Search to track them down! Twitter is much more useful when you can find the accounts of your friends, colleagues, competitors or companies that interest you.  So whether you are searching for a friend or for WeddingWire, just click the “Find People” in the navigation bar at the top of your Twitter homepage and search away!

Not into Twitter yet?   Sign up for your free account today and let the fun begin!

Follow us on Twitter!

Interested in learning how Google Analytics and Google AdWords works? Here are three useful Google slideshows I found in a Mashable blog post this morning that you might find useful as you prepare your marketing plans for the New Year:

  • An Introduction to Google Analytics - A quick explanation of what Google Analytics is and how it works.


  • Google Analytics: Measuring Interactions - Demonstrates how Google Analytics measures website interactions (beyond pageviews).
Google Analytics

View SlideShare presentation or Upload your own. (tags: barcamppune bcp5)


  • Google AdWords- A demonstration of how Google AdWords works. It provides tips and suggestions too!
Google Adwords - Kick Start Course

View SlideShare presentation or Upload your own. (tags: training diy)

With the current state of our economy, many companies are turning their efforts to Inbound Marketing because it is a more efficient way to market their business than traditional, Outbound Marketing.

Let’s take a look at the difference between the two types:

  • Outbound Marketing: Main goal is to find customers.
  • Inbound Marketing: Main goal is getting found by customers.
Outbound Marketing Inbound Marketing
Trade Shows Blogs
Telemarketing Facebook
Print Advertising Search Engine Optimization
Direct Mail Pay-Per-Click

So why are companies now using more Inbound Marketing tactics? Here are a few reasons I found:

    • It costs less. Inbound Marketing is all about creating good content and talking about it. This can be done by starting a blog, creating a Facebook fan page, posting videos on YouTube, or using Twitter. All of these examples are free and can draw a significant amount of attention.
    • Better targeting. With Inbound Marketing you can be more selective when choosing your audience instead of targeting the masses.
    • It’s an investment, not an ongoing expense. If you invest money in creating content that puts you in the high rank of Google’s organic results (which is free), you will be there until someone else displaces you.

      With the New Year only weeks away, it might be helpful to take a look at your own marketing plan and see if you can incorporate any of these Inbound Marketing tactics!

      For more details on Inbound vs. Outbound Marketing, check out this great blog post from HubSpot.

      With over 1/3 of all engagements projected to happen over the holidays and the New Year quickly approaching, now is the time for you to hone in on your marketing efforts! Over the next few days I will cover some different ways to help you do this.  Today, let’s take a look at email marketing.

      Emails can work as a means of advertisement.  According to a recent MediaPost blog, email marketing is still the highest ROI channel and earning $45+ ROI for every dollar invested (DMA, 2008).

      As mentioned in the blog, the key to email marketing is there is a right and wrong way to approach it. The wrong way involves sending the same email, multiple times. This tends to increase your list churn and drive readers away, making it very hard to earn back their respect.

      The right way is to make sure that each email counts.  Here is my take on a few good tips from the MediaPost blog that you can use to help you do this:

      1. Get the tone right - Position your products and services so that they meet the need of your customers during the realities of our time (i.e. down economy, low budgets, etc.)
      2. Realize that discounts are not the only motivator - Although discount emails can sometimes work, they tend to fall into the “wrong way” category if they are repeated too many times.  Try providing helpful tips, value information, and timely offers in your emails.  These can boost your response and protect your margin.
      3. Integrate online channels - Use emails to spark a conversation that will continue to other social mediums, such as facebook, twitter, etc.
      4. Ask for feedback in each email and every source of contact with your customers - It is key for you to monitor customer feedback and experience. Make sure you listen to what the customers are saying and communicate back with them. This is only going to benefit you in the long run!
      5. Thank your customers - Send helpful tips and special offers to good customers and new buyers.  This is a great chance for you to encourage your customers to tell their friends about you!

      These tips and others listed in the MediaPost blog can help you become a smarter marketer and assist you in crafting your emails the right way!

      Feel free to share any other email marketing tips you have personally had success with!